Please take a look at the items below and make sure you are all good:
Check your spam folder.
Make sure that [email protected] has not been blocked by your email service. If it is blocked, you need to whitelist it. Whitelisting an email address means adding it to a list of trusted senders, ensuring emails from that address bypass spam filters and are delivered to your inbox.
Ensure that under Settings > Notification, the notifications have been turned on and you have provided your email address properly without any typos.
Are you testing for partial or complete responses? If you have turned off the notifications for incomplete/partial responses, then you will not receive them. You can turn them on under Settings > Notification.
If you are using multiple emails and routing, please make sure that you have provided an email for all scenarios and filters are accurate.
If you are still facing issues, please contact our customer support team for assistance.
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