Phone Number Type

Use this question type to accept phone number input from a user.

Click

Click or drag & drop the Phone number type inside Questions.

Edit

Click on the edit icon to customize.

You can enable SMS verification for the number that they enter. The messages displayed to the user when SMS verification is enabled can be customized to your liking. Once you are done making changes to the text, you can click on save.

Users can enter the phone number in the field provided. They also have the option to change the country code. If SMS verification is enabled, users will receive a text message with the verification code. The conversation will only continue when they enter the correct verification code.

Check

Click on preview and see how it looks.

Note

Country code and the respective flag is defined by the IP address. This means, if you're connecting from the UK, you will see +44 whereas a visitor from US will see the same phone number field starting with +1.

Tip

• Click on the arrow icon next to publish to restore to previous version.

• Once you click on publish, all pending changes will become live on your chatbot.